Privacy Policy
Last updated: January 2025
Your Privacy Matters
At EchoPrep, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.
Information We Collect
Personal Information
- Account information (email address, username)
- Resume data (when uploaded for personalized questions)
- Job descriptions and career preferences
- Interview session recordings and transcripts
- Notes and feedback saved within the app
Usage Information
- App usage patterns and features utilized
- Performance analytics and error reports
- Device information and technical specifications
- Session duration and frequency of use
How We Use Your Information
- Personalized Experience: Create tailored interview questions based on your resume and job preferences
- AI Feedback: Analyze your responses to provide intelligent feedback and recommendations
- Progress Tracking: Monitor your improvement over time and suggest areas for development
- App Improvement: Enhance our AI algorithms and user experience based on usage patterns
- Customer Support: Provide technical assistance and respond to your inquiries
- Communication: Send important updates about the app and new features (with your consent)
Data Security
Our Security Measures
- End-to-end encryption for all voice recordings and sensitive data
- Secure cloud storage with enterprise-grade security (Supabase)
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Data backup and disaster recovery procedures
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent for specific services
- To comply with legal obligations or court orders
- To protect our rights, property, or safety, or that of our users
- With trusted service providers who assist in app functionality (all bound by strict confidentiality agreements)
Your Rights and Choices
Data Access
Request a copy of all personal data we have about you
Data Correction
Update or correct any inaccurate personal information
Data Deletion
Request deletion of your account and associated data
Data Export
Download your data in a portable format
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Data: Retained while your account is active
- Interview Sessions: Stored for 12 months or until you delete them
- Usage Analytics: Aggregated and anonymized data may be retained indefinitely
- Support Communications: Retained for 2 years for quality assurance
Children's Privacy
EchoPrep is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, if applicable, through the app. Your continued use of EchoPrep after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@echoprep.com
Support: support@echoprep.com
Address: EchoPrep Privacy Team
123 Tech Avenue
San Francisco, CA 94105