Privacy Policy

Last updated: January 2025

Your Privacy Matters

At EchoPrep, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

Personal Information

  • Account information (email address, username)
  • Resume data (when uploaded for personalized questions)
  • Job descriptions and career preferences
  • Interview session recordings and transcripts
  • Notes and feedback saved within the app

Usage Information

  • App usage patterns and features utilized
  • Performance analytics and error reports
  • Device information and technical specifications
  • Session duration and frequency of use

How We Use Your Information

  • Personalized Experience: Create tailored interview questions based on your resume and job preferences
  • AI Feedback: Analyze your responses to provide intelligent feedback and recommendations
  • Progress Tracking: Monitor your improvement over time and suggest areas for development
  • App Improvement: Enhance our AI algorithms and user experience based on usage patterns
  • Customer Support: Provide technical assistance and respond to your inquiries
  • Communication: Send important updates about the app and new features (with your consent)

Data Security

Our Security Measures

  • End-to-end encryption for all voice recordings and sensitive data
  • Secure cloud storage with enterprise-grade security (Supabase)
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Data backup and disaster recovery procedures

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent for specific services
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety, or that of our users
  • With trusted service providers who assist in app functionality (all bound by strict confidentiality agreements)

Your Rights and Choices

Data Access

Request a copy of all personal data we have about you

Data Correction

Update or correct any inaccurate personal information

Data Deletion

Request deletion of your account and associated data

Data Export

Download your data in a portable format

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account Data: Retained while your account is active
  • Interview Sessions: Stored for 12 months or until you delete them
  • Usage Analytics: Aggregated and anonymized data may be retained indefinitely
  • Support Communications: Retained for 2 years for quality assurance

Children's Privacy

EchoPrep is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, if applicable, through the app. Your continued use of EchoPrep after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@echoprep.com

Support: support@echoprep.com

Address: EchoPrep Privacy Team
123 Tech Avenue
San Francisco, CA 94105